What Is Amazon Music and Why Is It Charging Me?
Amazon Music is a digital music streaming service offered by Amazon, which includes several tiers such as Amazon Music Free, Amazon Music Prime, Amazon Music Unlimited, and Amazon Music HD. Each comes with different features and price points.
If you're seeing a charge, it’s likely for one of the following:
Amazon Music Unlimited Individual Plan
Amazon Music Unlimited Family Plan
Amazon Music Unlimited Single Device Plan
Amazon Music HD Add-On
Amazon Prime Membership (includes Amazon Music Prime)
These subscriptions often start with a free trial, which automatically converts to a paid plan unless manually cancelled before the trial ends.
Common Charges You Might See
Amazon Music charges usually appear as:
AMZN Mktp US*AMAZON.COM/BILL WA
Amazon Digital Svcs
Amazon Music [Plan Type]
They may appear monthly or annually depending on your subscription preferences.
Typical prices include:
$10.99/month – Amazon Music Unlimited Individual
$16.99/month – Amazon Music Unlimited Family
$4.99/month – Single Device Plan
Included with Amazon Prime – Amazon Music Prime (at no additional cost)
How to Confirm the Source of the Charge
To verify the Amazon Music charge on your credit card, follow these steps:
Log into your Amazon account.
Navigate to "Your Memberships & Subscriptions."
Look for Amazon Music subscriptions listed under active or past subscriptions.
Visit the "Your Orders" section or "Digital Orders" to review recent billing.
For further verification, go to "Your Payments" to view detailed transaction history linked to your saved cards.
How to Cancel Amazon Music Subscription
To stop future charges:
Go to Amazon.com and log in.
Click on "Accounts & Lists" > "Memberships & Subscriptions."
Select Amazon Music and click "Cancel Subscription."
Follow the prompts to confirm the cancellation.
You will still have access until the current billing cycle ends.
For those using Apple App Store or Google Play for subscriptions, cancellations must be done via those platforms.
Avoiding Future Unwanted Charges
To prevent accidental renewals or subscriptions:
Turn off auto-renewal during the trial period.
Set a reminder near the end of your trial.
Check Amazon account settings regularly.
Use family sharing controls to prevent other members from subscribing.
How to Get a Refund for Amazon Music Charge
Amazon generally does not offer refunds for subscriptions, but you can try:
Go to "Contact Us" on Amazon.
Choose "Prime or Something Else" > "Amazon Music."
Select the order and choose "Request a Refund."
If the charge was recent and the service unused, there's a higher chance of approval.
Amazon Music Plans Explained
Amazon Music Free
No subscription fee
Ad-supported
Limited skips
Accessible to all Amazon account holders
Amazon Music Prime
Included with Amazon Prime membership
Over 100 million songs in shuffle mode
No ads, unlimited skips
Amazon Music Unlimited
Full on-demand access
Higher audio quality
Offline listening
Available for individuals, families, or as a single-device option
Amazon Music HD
High-definition and Ultra HD sound
Included in Unlimited without extra cost as of recent updates
How to Manage Multiple Amazon Music Accounts
If you have multiple Amazon accounts or share a family plan:
Ensure each account is linked to the correct email and payment method
Review charges on each card separately
Consider family plan to consolidate costs
Troubleshooting Unexpected Charges
If you’re sure you didn’t subscribe:
Check if a family member or child subscribed by mistake
Review your Alexa voice purchasing settings
Verify if the charge is from a trial you forgot to cancel
Confirm that it’s not a third-party charge from a linked app or device
Contacting Amazon Support for Disputes
For any unrecognized Amazon Music charges:
Go to Amazon Help Center
Use Live Chat or copyright back
Clearly state “Amazon Music charge on credit card not recognized”
Have your credit card statement and Amazon account details ready for quicker resolution.
Amazon Music and Prime Bundle Clarification
A common confusion is the difference between Amazon Prime Music and Amazon Music Unlimited:
Amazon Music Prime is bundled with Prime at no extra cost.
Amazon Music Unlimited is a premium upgrade with additional features and music access.
Subscribing to Unlimited without understanding this difference leads to unexpected fees, even for Prime members.
Conclusion: Stay in Control of Your Subscriptions
Understanding why you're seeing an Amazon Music charge on your credit card is essential for managing your digital spending. Whether it's a trial you forgot to cancel, a family plan, or a misunderstanding of Prime benefits, staying informed helps avoid unwanted costs. Always monitor your subscriptions, use Amazon’s account tools, and take prompt action when discrepancies appear.